5 CE Clock Hours suitable for NC LPCs, LCSWs, and LMFTs

Rob and Roy

Rob (left) and Roy (right)

A 5-hour training for private practice mental health counselors, marriage and family therapists, clinical social workers, and psychologists in psychotherapy practice to navigate the “digital ethics” and legal pitfalls in modern practice management. We will discuss:

  • confidentiality and other HIPAA/ethics concerns in electronic communications
  • “Cloud”-based practice management and record-keeping as well as electronic health records (“EHR”)
  • The technology used in “skype therapy,” aka telehealth
  • Managing a website ethically and in compliance with HIPAA
  • Dealing with and using online reviews
  • Credit cards and mobile payments among other aspects of practice management

Very few things can keep up with the speed of tech, and mental health practice is definitely not one of them! Managing a practice in the modern era has significantly increased in complexity. We get a lot of messages about paperless offices, an increasing pressure to get our client records on “the cloud,” using websites to market ourselves, all in an array of advice and messages that leave us wondering what is ethical, legal and good for our clients and ourselves.

Sat, Sept 12th; 9:00am – 4:00pm in Raleigh-Durham
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In this training, we will explore these questions and more:

  • Is it possible for me to go “paperless” while keeping client confidentiality intact?
  • Am I required to get an Electronic Health Record system for my practice? What do I do with one if I am?
  • What are my technological needs if I wish to offer online therapy, often called “Skype Therapy?”
  • Can I safely use my website as a resource for clients?
  • My clients want me to take credit cards. Can I do that? Will I lose my shirt or violate HIPAA or ethics codes if I do?
  • How do I ethically deal with negative online reviews? Can I ethically use reviews to promote my practice?
  • Can I email or text my clients with scheduling and billing concerns without violating HIPAA?

This program will be taught in a seminar format, and will focus on helping attendees to gain the knowledge and tools they currently need to proceed with what I call “conscientious courage” — an ability to proceed without fear due to having the knowledge and motivation necessary to proceed ethically and legally.

Educational Objectives

Attendees will learn to:

  1. Describe how to maintain a website that meets ethical and legal requirements and reasonably adheres to professional guidelines
  2. Take necessary legal (e.g. HIPAA and others) and ethical precautions to use modern payment systems, including credit cards and online payments, in private practice
  3. Describe the confidentiality and law-related concerns around telehealth tools, and how to find tools that fit clinician and client needs
  4. Communicate with clients using electronic tools in a manner that is compliant with legal and ethical standards, including HIPAA
  5. Professionally and ethically navigate the handling of negative online reviews and the use of positive ones
  6. Describe Meaningful Use and the role of mental health clinicians in the national adoption of Electronic Health Records

Sat, Sept 12th; 9:00am – 4:00pm in Raleigh-Durham
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Roy Huggins

Roy Huggins, LPC NCC

Roy Huggins, LPC NCC is a counselor in private practice who also directs Person-Centered Tech. He worked as a professional Web developer for 7 years before changing paths, and makes it his mission to grow clinicians’ understanding of the Internet and other electronic communications mediums for the future of our practices and our professions.

Roy is an adjunct instructor at the Portland State University Counseling program where he teaches Ethics, and he is a member of the Zur Institute advisory board. He is an author or co-author on two book chapters about technology in mental health. He routinely consults with mental health colleagues on ethical and practical issues surrounding tech in clinical practice.

Rob Reinhardt, LPC-S NCC

Rob Reinhardt, LPC-S NCC

Rob Reinhardt, LPCS, NCC is a Licensed Professional Counselor Supervisor in North Carolina, and a Nationally Certified Counselor. Director of a growing counseling and wellness practice he is also the CEO of Tame Your Practice, a private practice consulting firm. In addition to running a successful practice himself, he helps mental health and other professionals grow their practices, with a focus on efficient and compliant use of technology.Prior to entering the world of mental health care, his career was focused on Information Technology, with experience in software development, project management, and corporate management.

Rob is also column editor of the “Tech Tutor” column of Counseling Today, the magazine of the American Counseling Association.

Vital details of the event:

NBCC-Approved CE Hours: 5 hrs.
Clock Hours suitable for NC LPCs, LCSWs, and LMFTs

Date & Time:
Sat, Sept 12th
Check-In: 8:30am
Run Time: 9:00am – 4:00pm

There will be a total of two hours of breaks, including lunch.

Embassy Suites Raleigh – Durham Airport/Brier Creek
8001 Arco Corporate Drive | Raleigh | NC | 27617
Ph: 919.572.2200 | Fax: 919.572.2229
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Note: Although the title and content of this event is similar to our program titled, “Digital Ethics in Practice Management, A Heart-Centered Approach,” it is not the same program. Just FYI. 

All events for this program will be subject to our cancellation/refund policy.

ACEP LogoPerson-Centered Tech, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6582. Programs that do not qualify for NBCC credit are clearly identified. Person-Centered Tech, LLC is solely responsible for all aspects of the programs. 


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