Vital Stats
Relevant Product Characteristics
- This product is designed specifically with the healthcare industry in mind.
- The leadership or management behind this product includes at least one health care professional (but no mental/behavioral health professionals that we could find.)
What Is This Product?
LuxSci SecureForm is a secure form submission and e-signature tool that also offers a BAA for your HIPAA-compliance needs. A clinician might use this tool for a client’s initial contact request from the clinician’s website, or intake paperwork, administering assessments, etc.
Our Impressions
Very positive. Our technical and compliance-related questions were addressed quickly and thoroughly. We also experienced the company as being highly responsive to our questions and feedback. Their blog gives us the impression that they are constantly thinking about security, especially with an eye towards HIPAA.
We also recognized the benefits of LuxSci’s notification system for access attempts. By default it alerts on any failed login attempts, but one can also enable alerts for successful login attempts. It also provides an interface to view failed and successful attempts. This goes a long way in helping you achieve HIPAA-compliant use of their tools.
Caveats
Caveats are criticsms of the company or product that we feel are relevant to your risk management or other important considerations.
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Notes
Notes cover points where the product can’t ensure compliance or ethical action for you. These help you know what your part of the compliance puzzle looks like when using this product. A high note count usually correlates with a feature-rich product, and not necessarily with a product that has problems.
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