Avoidance. We can be pretty good at it. But, we know that avoiding discomfort isn’t always a healthy way to cope with difficult topics. That’s why transition planning and contingency planning are so important– and are an important part of the PCT way. Getting things in order can be a gift not just to ourselves, but […]
We can see that many thousands of our colleagues use our free resources every month. That’s great! It’s an honor to be a consistent resource to serve our community. Everyone at PCT is here because we value the principle of helping the helpers. Who knew, however, that keeping the doors open on this enterprise […]
The No Surprises Act Support and Resources We know that the specifics of how to provide the GFEs for self-pay clients have generated a lot of questions and some understandable anxiety within the practicing community. We have addressed the No Surprises Act and GFE specifics a number of times in both of our direct support and consultation […]
Rights of Access is becoming a big deal and we are finding lots of colleagues are still unsure about what this means for their practice. In this quick 11-minute video, Roy shares some key tips to help you grasp exactly what this will look like in your practice- whether you are in a group practice […]
We know that one of your biggest concerns right now is staff working remotely, and in making sure they’re being safe and secure. Luckily, VPNs are a low-cost and easy way to help solve this problem. VPN stands for “Virtual Private Network”. VPNs work by signing up for a VPN service and then installing that […]
What is deidentification and how do you navigate deidentification of PHI as a solo practice and as a group practice? What role does tech play in keeping this information safe? Roy discusses the difference between how solo practitioners often use deidentification techniques and how they maintain privacy versus how a group practice needs to […]
Getting everyone on the same page is a very important piece of coordinating a group of people- whether you have just an admin support person, or as a group practice; and your policies and procedures are one piece that helps you manage this important part of practice management. Whether it’s just you at your private […]
There are a few qualitative differences that influence how you use tech as a solo practitioner, as a practitioner with office support, or as a group practice. And we’re talking about one that doesn’t really hit our radars until we start adding people to our teams: Discoverability. Discoverability is about the ability to be able […]
Hello from PCT Total Landscaping… just kidding! Roy also shares a few Total Landscaping jokes which bring levity to a quick discussion about (good news! California emergency rules) and (bad news! Zoom has been lying about end to end encryption). The good news is great for those in and working with clients in California, especially […]
Now that we aren’t able to swipe cards for clients in person, how do we manage taking remote payments with teletherapy? What are the issues that we’re going to see? Taking payments from far away can be tricky (or very easy!) Roy covered 20 minutes of the basics that every practitioner who takes payments remotely […]