How do you talk when you type your texts? The question of appropriate language in texts and emails is long-discussed and fraught with angst. Let’s explore some perspectives on these issues.
Who knew that a culture raised on TV would get so sucked into a medium called “texting?” Well, we did. And so did our clients! So let’s take a look at how texting fits into the HIPAA compliance picture.
A phone line for your practice that costs ZERO dollars? Sounds too good to be true. With HIPAA, it might be… or it might not?
I don’t do a lot of consulting for people who’ve experienced a “security breach” in their practices. But in the last year I’ve gotten 7 inquiries about security breaches from colleagues, and every single one was from someone whose email had been hacked into. So I’d like to make sure everyone knows the two things […]
I wrote a guest post! This time it was on the Private Practice Kickstart blog with the ZynnyMe folks, Kelly Higdon and Miranda Palmer. Check it out here: Guest Blog: 5 Strategies to Handle Confidentiality Problems When Potential Clients Contact You by Email
I’m busting more myths at Tamara Suttle’s blog. This time, it’s the myth that HIPAA doesn’t let you email your clients.
The new 2014 ACA Code has made sweeping changes to standard of care around using communications tech with clients. We discuss and explore the new standards.
The 2014 ACA Code of Ethics has added a new mandate to protect confidentiality of potential clients, which has an impact on email and new client contact.
All communications with a client are legally part of their medical record, but do we document every single email or text? How do we document them?
A major upside of the 2013 HIPAA Omnibus Rule was the clarification that clients can request to receive unencrypted emails if first informed of the risks.