Sep 1 , 2023

Group Practice Office Hours (September 1st, 2023)

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AI policybookkeepingdata exportencrypted emailgeneric responses to Google reviewsGoogle Workspace / GSuiteGoogle Workspace appointment scheduleHIPAA compliance and securityHIPAA compliantHIPAA log transferHushmail to Google WorkspaceLuxSciMicrosoft Office 365 Enterprisenew client consultsnon-secure forms of communicationoverpaymentpermission to recordpractice management systemsre-signing consent formsrecommended security settingsSimple Practiceswitching EHRsupdate

Mar 24 , 2023

Group Practice Office Hours (March 24th, 2023)

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archive user licensesCouples Intensive Retreatsdeleting user accountextended session codesGoogle TakeoutGoogle VaultHIPAA compliance and securityHIPAA data retention ruleJotformLuxScioffboarding cliniciansuperbill

Mar 17 , 2023

Group Practice Office Hours (March 17th, 2023)

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"""tail end"" insurance"appointment schedulingchecklists for offboarding employeesclients' records storageclosing a practicecyber liability insurancefinancial recordsGoogle ChatGoogle HangoutGoogle MeetGoogle Workspace / GSuiteGoogle Workspace compatibleHelpScoutHIPAA compliance and securityHIPAA Compliance recordsHIPAA manualsHIPAA-secure SMS/text appsiPlum yearly subscriptionIT support technicianknowledgable about HIPAAmental health examsnew hirespaying a premiumrecommendationsRecords Custodianretaining copies of recordssending SMS appointment reminderssigned BAASimple Practicetracking clinicians' schedulestransfer phone numberW-2 employee

Dec 23 , 2022

Group Practice Office Hours (December 23rd, 2022)

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EHR portalGood Faith EstimateHIPAA compliance and securityHIPAA compliantHIPAA violationintake coordinatornew client paperworkPauboxPHIpotential client communicationpractice adminPsychology Todayrecommendationsrecycle old phones

Jul 15 , 2022

Group Practice Office Hours (July 15th, 2022)

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client complaintsfollow-up questionGoogle Workspace / GSuiteHIPAA compliance and securityLuxScinon-HIPAA secure email accountsecurity incidentstolen mailswitching from contractors to employeesunemployment compensationviolating HIPAA

Jun 3 , 2022

Group Practice Office Hours (June 3rd, 2022)

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billing for couplescalling/text onlyfamily therapyflip phonesHIPAA compliance and securityiPlumno BAAOffice 365 tiersrecommendationsrecommendations for secure phone/text linesecurity risks

May 13 , 2022

Group Practice Office Hours (May 13th, 2022)

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consent forms for non-clientsexternal webcamsgoogle archiveGoogle docsGoogle drive for desktopGoogle Workspace / GSuiteHIPAA compliance and securityHIPAA compliantLuxsci's email archiveMailChimpmissing office keynonsecure communication formsOffice 365 One driverecommendations for email marketingrecording voicesecurity risksseparate consent form for non-secure emailstoring PHITherapy Notesvoice-to-textwebcam downloads

May 6 , 2022

Group Practice Office Hours (May 6th, 2022)

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additional encryptioncontract for group subscribersEHR softwareforms and manualsGoogle drive for desktopGoogle Workspace / GSuiteHIPAA compliance and securityHIPAA compliantindependent clinicians as workforceLuxScinonsecure communication formsPauboxPCT wayPolicies and Procedures manualremember trusted devicesreverse contractor modelsecuring WiFi/jetpacktwo step verification

Apr 29 , 2022

Group Practice Office Hours (April 29th, 2022)

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clinicians purchasing own professional liability insurancedifference between archived users and google vaultFacebook groupsgoogle calendar & schedulingHIPAA compliance and securityHIPAA concernsonboarding contractorsoutbound calling systemPCT resources/servicesPCT trainingusing Google Workspace as EHR

Mar 11 , 2022

Group Practice Office Hours (March 18th, 2022)

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best practiceconsent forms and legal guardiansGoogle Vault data backupHIPAA compliance and securitypassword management systemwebsite accessibilitywhat to include in onboarding manual