Apr 14 , 2023

Group Practice Office Hours (April 14th, 2023)

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additional security educationdigital financial transactionFedNowgovernmental financial applicationiPlumonline EHR with integrated Stripe appphishing/spam incidentspoachersprocessing client paymentsselling information

Dec 30 , 2022

Group Practice Office Hours (December 30th, 2022)

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fax via office phone linegoogle numberHIPAA secureiPlumretiring clinician

Sep 30 , 2022

Group Practice Office Hours (September 30th, 2022)

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Access log review policyActive CampaignAcuitybachelors level majorscalls droppingchecking for suspicious IP addressesGoogle Workspace / GSuiteiPlumiPlum phone appmasters level internsno BAArecommendations for secure phone/text linesetting passcode lockwhat is considered PHIZapier

Sep 9 , 2022

Group Practice Office Hours (September 8th, 2022)

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BAAbilling insurancecontract therapistsGoogle Voiceguidance on things to avoidhandling admin tasksiPlumNPI numberobligations and responsibilityprotecting patient confidentialityROIscan EOBs into EHRTricare

Aug 19 , 2022

Group Practice Office Hours (August 19th, 2022)

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BAAbecoming HIPAA entityBYOD processChromebookcloud storagefailed sign-in attemptfull device encryptionGoogle VoiceHIPAA audit logHIPAA violationincorrect EOBsiPlumout-of-network group practicepassword protected user loginprinter/scannersprivacy policyprocessing intakesseparate email accountsseparate log-insshared drivesSimple PracticeSMS textVPNWindows 11 Home

Jun 10 , 2022

Group Practice Office Hours (June 10th, 2022)

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Google MeetHIPAA breachiPlum

Jun 3 , 2022

Group Practice Office Hours (June 3rd, 2022)

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billing for couplescalling/text onlyfamily therapyflip phonesHIPAA compliance and securityiPlumno BAAOffice 365 tiersrecommendationsrecommendations for secure phone/text linesecurity risks

May 27 , 2022

Group Practice Office Hours (May 27th, 2022)

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1-to-1 callingbusiness insurancedownloading software/appsencrypted emailGoogle VoiceHIPAA compliantHIPAA concernsHiscoxiPlumJoomiaLuxScinonsecure communication formsoptions other than Google formsresponding to escrow emailsecure forms providerseparate consent form for non-secure emailSimple Practicesupplement traditional phone systemuploading intake forms

Jan 21 , 2022

Group Practice Office Hours (January 21st, 2022)

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access to PHIBAAbilling insurancecross-signaturesdivorced parentsethics/HIPAA guidelinesExposure and Response Prevention for OCDformer clients in contact with potential/current clientsgiving accessGoogle docsGoogle Workspace / GSuitegroup meetupsHIPAA compliance and securityHIPAA compliantincoming/outgoing callsInformed Consentintake paperworkIntakeQIntakeQ formsiPlumLuxSciminors as clientspicture IDPracticing Across State Lines and Bordersrequesting W9ROIscam calls/voicemailssending ROIsseparate accountssharing login informationsigning formsSimple Practicestate licensure constraintsstudents/internssuggestionstax ID informationtransaction examples

Dec 10 , 2021

Group Practice Office Hours (December 10th, 2021)

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BAAclient communicationscommunity groupsdocumentation in client recordGoogle Workspace / GSuiteHushmailiPlumLuxSciPHIprovide email via private messageRequest for Nonsecure Communication formsecure communicationSimple PracticeSocial Media EthicsSP formsswitching from contractors to employeestech support