We discuss using in practice behavior to inform policies & procedures; risk analysis; the benefits of having everything written down; how to decide where to start; reducing cognitive overhead and burnout; being prepared for security incidents; HIPAA compliance as a set of behaviors, not a product or a checklist; and the resources PCT offers around policies & procedures.
We discuss intentions behind starting a group practice; skills that going into being a good leader and practice owner; moving forward from mistakes; making values-based decisions; encouraging job satisfaction and preventing burnout; having hard conversations; being open to healthy conflict and constructive criticism; being willing to delegate; adding administrative support; and what systems, policies, and procedures to have in place when starting a group.
Jun 22, 2023
Episode 323: [HIPAA] Google Ads, Tracking, and HIPAA
We discuss maintaining steady referrals post-pandemic; guidance from the Office of Civil Rights (OCR); balancing keeping care accessible with ethical marketing; our recommendation for Google Ads support for therapists; normalizing the discomfort of normalcy after years of crisis; using your values to inform your marketing; and finding resources when you need them.
We discuss the ways that AI can impact group practices; risk analysis considerations; ways that AI is already utilized that you may not be aware of; setting explicit policies around AI; vetting whether AI services have access to PHI; steps to take when implementing HIPAA appropriate AI services; and our upcoming training with Eric Ström on navigating the legal and ethical guidelines of AI use for mental health practitioners.
We discuss the record retention requirement for HIPAA; the actual client medical record requirements under state law; the difference between documentation of HIPAA compliance activities and maintaining client records; considerations for destroying records, (paper and electronic); how to document destroyed records; where to find record retention requirements for your state; and what should be in a client’s record.
We discuss leveraging technology and systems for supervision; seeking supervision or consultation throughout your career; features of good supervision; supervision as risk analysis; taking reasonable steps to ensure competence with new technology; considerations for AI use for therapists; current ways therapists utilize AI; balancing legality, ethics, and humanity; being open to other perspectives, continual learning, and vulnerability as a leader; the art form of supervision; trainings that Tara has found helpful; Tara’s podcast and training course; receiving supervision to become a better supervisor; and what’s in Tara’s tech stack.