Office Hours Sessions

Jan 9 , 2025

Session 488: Eric Ström, JD PhD LMHC Office Hours (January 9th, 2025)

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adding second line to iPhoneAndroid & Apple phonesAvast antivirus securityBAABAA for executor of professional willBAA templatebilling fraudclassic phone serviceconduit exceptionconsent forms and legal guardianscredit card on fileCyber SecEric-Day Sessionfamily phone planGFE requirementsGood Faith Estimates (GFE)guidance on updating languagehipaa secureHIPAACOW BAA Templateinsurance fraud concernsMacbookmedical requests requestMobile Workspace VideoNordVPNNorthwestern Mutualpassword protectionprequalification for a life insurance policypublic wifireissue invoicesRelease Pointretiring devicesROIsecure vs. non-secure textingself-paying clientssignalSimple Practice Appsuperbillsuperbills requesttoggle switchUnumwritten consent

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Jan 2 , 2025

Session 487: Is it safe to use 1password on my iPhone if I'm out and about and using my data?

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1passwordadd-on subscriptionsGoogle Nest WifiGoogle Nest Wifi Pro 6e routerGoogle routers built-in security featuresHIPAA technology security standardsLenovo laptopPCT Waysaving passwordssoftware backdoor concernstelemental health certificationusing phone data

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Dec 19 , 2024

Session 486: Is it okay to have Google Ads?

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antivirus softwareavastbasic plan vs. paid plancreating account with DOCfirewallgoogle adsGoogle NestGoogle Nest Wifi Pro 6e routerHIPAA complianthushmailiPlumkiosk for email and scanned emailmarketing a practice effectivelyNest Wifi Cloud ServicesNord VPNpro bono supportSpruceTelzioTP-link Ax-55 routerWifi device usage data

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Dec 13 , 2024

Session 485: Special Eric Ström, JD PhD LMHC Office Hours Session

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archiving clinician informationassessment toolsclosing practicecombined income streamData Storagedictation softwaredifferent rolesEHR accessexporting datafacebookfielding questions onlinegeneral liability insuranceHIPAA considerationshipaa securehosting eventsinterjurisdictional practicelegal consentlegal consultationlegal/ethical concernslogistical questionsmaternity leaveMSOoffboarding clinicianoffers BAAParental Consentprogress and process notesreplying to questions via Facebookreverse contractor modelreview access logsROIsSaaS Reverse Contractor ModelSimple Practicesoftware expensessystem-level and record-level informationtelehealth sessionsTherapy NotesTOStyping accommodationsWashington legal case

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Dec 12 , 2024

Session 484: How do you turn on MFA in your Microsoft office account?

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1passwordadd-on featuresAzureBAAEntra Admin CenterIntune admin centerlogging password changesMicrosoft office accountmulti-factor authentication (MFA)PCT recommendationsPowerShell Scriptrouters and modems

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Dec 5 , 2024

Session 483: Why don't I want my antivirus to look at web browsing?

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1passwordantivirus softwareauto-fill optionavastBAAbreach that resulted from negligencebrowser extension/applicationChubbcontents of faxescore shieldscyber insurance policiesdevice security catalogDevice Security FormEHR auditfull disk accessgmailHIPAA finesiPlum back-upsNetgear's Armor serviceobtaining permissionspassword managerprinter and scannersecurity risksweb browser monitorwork email and personal email access

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Nov 22 , 2024

Session 482: Is it HIPAAppropriate to offer Apple Pay as a payment method for therapy services?

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access audit logsaccess copies of ausit logsAI toolsApple PayBAABitdefenderbuilt-in security featuresEHRfull device encryptionHIPAA compliance red flagsHIPAA complianthipaajournal .comlogging in to EHRlogging in to servicesMicrosoft 365 subscriptionMicrosoft Surface laptopmodemmulti-factor authentication (MFA)Netgear Armor protectionNetgear routerphirequest audit logssecurity checklistSimple Practiceunauthorized access to PHIunlocking device

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Nov 14 , 2024

Session 481: Is it okay if my personal Microsoft Office 365 is “in charge of” my work office profile?

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AI includedAlmaauditing log-insBAABAA for full functionalitycloud based servicesCyber SecurityEHR auditing systemHIPAA certificationHIPAA Policies & Proceduresinsurance policiesISP hostMicrosoft 365 subscriptionMicrosoft Surface laptopNetwork Security and Privacy Liability insuranceNordVPNoffice router managementpersonal and friends computerspersonal Microsoft 365process client paymentsprofessional liability coveragepsychology todayRAMP meetingsecure contact forms on websiteseparate personal and business accountsset up personal routerStripetaking controlwired ethernet connectionwork computer breaks

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Nov 7 , 2024

Session 480: Is it safe to use the added features that came with my NordVPN subscription?

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add-on featuresadheres to PCI-DSS standardsadvanced browsing protectionAlmaanti-malware softwareBelonglybest antivirus/virus scannerclient care coordinatorclient contact formclient onboardingclient portalcredit card processing companydestroy storage componentsdevice securitydevice security instruction centerdisposing devicesdonate old practice devicesfactory resetgeneral admin dutiesHelcimHIPAA certificationHIPAA compliantHIPAAppropriatehushmailhyperlinks to external websitesinsurance verificationMacbook AirMalwarebytes free versionno BAANord VPNNordVPNPCI Level-1 compliant service providerPCT evaluationPCT guidancePCT recommendationspractice phone WiFi connectionpractice websitesprivacy and security settingsprocess customers’ paymentsprovider directoryprovides a BAAreceive transaction informationreferring clientsschedulingsecurity considerationsSimple PracticeSquareSpaceSystem Certificates in Trust Settings changesTap-to-Pay (TTPOP)Wix

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Nov 1 , 2024

Session Accessibility & Teletherapy with Emily Decker, MS, LPC, NC: Special Office Hours (November 1st, 2024)

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accessibility features and functionalityaccessibility toolsaccessibility-friendlyanti-oppression client carecontains PHIEHREHR system featuresHIPAA complianthipaa secureHIPAA-friendlykey considerationsluxscimass emails and promotional itemsmultiple partners (polyamory)neurodivergent affirming client carePCT feedbackpractice cultureprogress notesresources and servicessecure emailusing names in client notesvideo platformwebsite accessibility

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