Office Hours Sessions

Return to Office Hours Home Page

Library

Mar 24 , 2022

Session 344: Is Ping a good way to test network stability?

View Session

BAAbilling serviceCrisis Text Linedownloading/converting documentsembed Google formextracting documentsgetting rid of old devicesHeadwayHIPAA privacy ruleshushmailI Love PDF appincreased internet speedIvyPaykeeping devices secure while travelingnetwork stabilitynonsecure communication formsPayor Terms of UsePingstoring research filestwo-week default accesswhat is considered PHIworkspace email

---

Mar 17 , 2022

Session 343: How should I transfer text content from iPlum to my Drive?

View Session

Adaptive Healthadding screenshots to Google Driveantivirus softwareAvailityBAAchanged wording in contact formEHRemail from GoogleGoogle FormsGoogle workspaceiPlumIvyPaynew forms for new peoplePCT modelprint emails and uploadsecure contact onlinesending statementssolo practiceusage log reviews

---

Mar 10 , 2022

Session 342: Are you familiar with the password manager Bitwarden?

View Session

BAABitwardenChrome browser security settingsdeleting phiemail notificationsenabling secure DNSGoogle FormsGoogle workspaceHIPAA compliantHIPAA Security Rule Assessment Reportlive overseasLLCoverseas telehealthpassword managementpassword managerpower cords and headphonespractice email and voicemail serviceretiring old devicesseparate accountsSolo practitionerstore PHI

---

Mar 3 , 2022

Session 341: Is the Windows 11 upgrade is necessary and/or advisable?

View Session

Adaptive Healthbilling and claims managementbilling systemsdelete PHI completelyencryption softwareGoogle workspacehushmailinvoicing systemiPlumIvyPayKeePasslastpassleaving apps containing PHI openmanaging EAP accountsmarketing and training emailsmigrating emailnon-PHI email and documentspassword managementphipolicies and procedurespracticing across state linesrecommendationsrecord EFT and ERA informationScannerProsending invoicessetting up solo practiceshort auto-lock timestrong passwordsthird party companyupgrading to Windows 11

---

Feb 24 , 2022

Session 340: I have recently self-diagnosed with HFS (HIPAA Fatigue Syndrome)...

View Session

Advanced protection programBAABack-up Enhanced Add-on Planbitlockercloud storageCompliance Archivedelete downloads from local accountsdevice hardeningelectronically stored PHIenable automatic updatesEOBgoogle driveGoogle workspacehunkey doreyhushmailIntermediaiPlumMicrosoft Office 365 Business Standardmultiple user accountsonedrivePassword ProtectedPCT WayPDFs of PHI emailsReaddle Scanner Prorecovering google accountRingRxSolo practitionerSpiderOak ONestoring and accessing client emergency infosuggestionsTorguard Business VPNvetting communication servicesZoom

---

Feb 17 , 2022

Session 339: Is a PIN supposed to be as complex as a password?

View Session

access to PHIAPI controlsBAAbilling companycharges patientclient portalcreating HIPAA p&psEHREHR platformenabling fingerprint scannergodaddyGoogle workspaceHIPAA complianthushmailPIN vs passwordrecommendationssuperbills

---

Feb 10 , 2022

Session 338: Is it safe to set Adobe Acrobat as my default PDF opener?

View Session

Adobe Acrobatantivirus/antimalwareapp storageauto-updateBAAChrome extensionenabling fingerprint scannerfirmware updatesGoogle workspacemicrophone recommendationsMicrosoft OfficeNetgear routerNetgear's Armor serviceno BAAonedrivePayPalPCT WayPDF openerpersonal hotspotphisecurity considerationssharing documentsSolo practitionertelehealth servicesTrelloVPNs

---

Feb 3 , 2022

Session 337: What EHR do you recommend?

View Session

BAACDC COVID safety protocolsChrome browserchromebookcloud storageEHRenabling settingsEncryptedensuring securitygrammar and spellcheck infoHIPAA compliantout-of-state therapistsPCT Waypracticing across state linesProfessional willrecommendationsRisk Analysis Planscreen locksecurity settingsseparate anti-virus programsetting up new devicesync across devicesTeletherapy Practice Rules by StateWindows 10 OSWindows 11

---

Jan 27 , 2021

Session 336: Regarding VOIP and internet-based communication systems...

View Session

chromebookfile names in Google DriveGoogle DocsGoogle workspaceHushforms Preservice AgreementHushmail storageinternet-based communication systemsiPlumiPlum voicemailIvyPaypayment methodsphirecommendationsrecommendations for privacy screensrequire two-factor authenticationRingRxsetting up solo practicesolo practiceSolo practitionerSprucestoring voicemailsvoip

---

Jan 20 , 2022

Session 335: It seems like I always have poor reception with iPlum...

View Session

apps running in backgroundBAAbitlockerCat6 cableCortanaGoogle recommendationsGoogle workspaceGoogle Workspace verification codeshigh-speed fiber-optic internetiPlumlastpassNordVPNphiPHI in titlesrecovery codesSecurity Issuessetting up new devicesolo practicesuggestionsWindows 10 OS

---