Mar 20 , 2025

Session 498: Office Hours (March 20th, 2025)

View Session

2FABAAbusiness WiFicontact formgodaddygoogle driveGoogle workspaceGoogle Workspace BAAguest networkMacbook FinderMalwarebytesMedusa ransomwarenew internet routerpauboxPCT Waypotential spamreturning missed callsRingRxsecure and separate network

Mar 13 , 2025

Session 497: Office Hours (March 13th, 2025)

View Session

app access protectiondata protectionenhanced safe browsingGmail security sandboxingGoogle workspacephishing and malware protectionSecurity Issues

Mar 6 , 2025

Session 496: Eric Ström, JD PhD LMHC Office Hours (March 6th, 2025)

View Session

abandoned recordsautomatic mileage trackingbest practicescollection agenciesconsent formscoordination of carecustodian of recordsdeactivate WPSdropboxEHRethernet connectionsfirmware updatesformer employeeGoogle workspaceHIPAA compliantHIPAA Conduit RuleHIPAA Security RuleHIPAA violationsHIPAA-friendlyHome and Mobile Teletherapy Work Check SheetshushmailiPlumlaws or statuteslocked file cabinetsluxscimental health providerOrbi router settingsparental custodyparenting planprogress notesproposed changesrecords subpoenarelease of recordsRights of AccessRingRxROIsecure textingsecurity riskssignalSignal encryptionSSIDstaffingThe Campaign Registry (TCR)transfer datatransmitting highly sensitive assessmentsTresorit

Feb 20 , 2025

Session 494: Office Hours (February 20th, 2025)

View Session

"""offsite"" sessions"account securityBAA copiesbuilt-in email contact featureclause in security manualclinical social work associationCloud Organizationconsolidate billingcontract agreementdoor codes and keysemail from GoogleemrFile explorerfirewall protectionGoogle Cloud Platform adminsGoogle filesGoogle workspaceguest networkHIPAA compliantHIPAA compliant appsIAM policiesiPlumlogin codelost/stolen computersMFA verification methodmonitoring servicesnot accepting credit cardsoffer separate BAAoffers BAAonline billingPassword Protectedpayment processingPDFspotential accessibilitypotential concernspotential patient and therapist privacy violationsprotect patient and clinician privacypsychology todayremote factory resetrenting officeSecurity Policies and Procedures Manualsegmented networksending PDFsshared business WiFiSimple PracticeSpruceTherapy DenTherapy Tribeupdate language in manualVonageWashington political climatewifi hotspot

Jan 31 , 2025

Session 491: Office Hours (January 31st, 2025)

View Session

auto schedulingBAA-linked Google Workspace calendarcredentialsdownload appsdual-factor authenticationsGoogle AuthenticatorGoogle workspaceHIPAA privacy protectionsHIPAAppropriatelogging out of all servicesonline Medicare claims submissionsreproductive careSUD providerWebEx

Jan 16 , 2025

Session 489: Office Hours (January 16th, 2025)

View Session

access to filesappointment requestsBAA-linked Google Workspace calendarclient initialscreated date versus updated dateDevices and Electronic Equipment policy templatedocument sharingdraft calendarfirmware updatesGoogle PixelGoogle workspaceinactive clientsIvyPayLegally Practicing Across BordersPassword ProtectedPCT’s Device Security Centerpolicy languageprinter and scannerrecords releaserelease of recordsretired devicesrouter suggestionssecure internet for telehealthsecure networksecuring devicessecuring internet on a budgetSecurity Manualself-schedule featuresharing documents with another providerSolo practitionerTeletherapyupdated formsupload documentsupload to client portalZoom

Oct 24 , 2024

Session 478: Should I Sign in with my practice Google Workspace account to use the Authenticator App?

View Session

2FAdual factor authenticationGoogle AuthenticatorGoogle workspacesign in optionstwo-factor authentication

Oct 3 , 2024

Session 475: Is it recommended to turn off iCloud on work iPhone and Macbook?

View Session

airSlateApple KeychainBAAbusiness documentsbusiness structureco-facilitating groupsexternal hard drivegoogle driveGoogle workspaceGoogle Workspace BAAHIPAA compliantHIPAA compliant appsintake formsintakeqmigrating emailmonitoring loginsno BAAoff iCloudOutlook email addressPDFfiller.comprotect PHIrecommendationsROIsecure emailsecurity checklistSimple Practicesolo practice HIPAA manualstoring client information

Sep 19 , 2024

Session 473: What do you think of protonmail?

View Session

access to passwordaccessing social media on phone with PHIclient initialscomputer shut downdevice security instruction centerdownloaded PHIfacebookGoogle CalendarGoogle MeetGoogle workspaceInstagraminternet securityMicrosoft repair or replacementPCT guidanceprotecting PHIprotonmailpsychotherapy notesrecord keepingremoving PHIschedulingsocial media boundariesTherapyAppointmentwifi hotspotWord documentWPA2 or WPA3Zoom Health Care

Sep 12 , 2024

Session 472: Can I merge my personal password management account with my practice account?

View Session

accessing PHIAccommodationsantivirus softwarebest practicesbreached personal informationbusiness software servicecommunication channelscomputer virusdocumenting supervison meetingsdownloading/uploadingefficient alternativesEHR interactionEHR storagefillable clinical formsGoogle workspacehardened devicesHIPAA complianthipaa secureintake paperworkMacbook Airmerging password management accountsmicrosoft 365Microsoft One DrivepasskeysPCT recommendationsPCT Support Workbookpersonal Gmail accountPHI storageprinter and scannerScannersecurity breachsending records securelysending ROIsenior populationSimple PracticeSpruceSRfaxswitching emailstechnology inexperienced clientsthird party antivirus softwarethird party companytwo-factor authenticationvirus/malware/spyware