Mar 6 , 2025

Session 496: Eric Ström, JD PhD LMHC Office Hours (March 6th, 2025)

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abandoned recordsautomatic mileage trackingbest practicescollection agenciesconsent formscoordination of carecustodian of recordsdeactivate WPSdropboxEHRethernet connectionsfirmware updatesformer employeeGoogle workspaceHIPAA compliantHIPAA Conduit RuleHIPAA Security RuleHIPAA violationsHIPAA-friendlyHome and Mobile Teletherapy Work Check SheetshushmailiPlumlaws or statuteslocked file cabinetsluxscimental health providerOrbi router settingsparental custodyparenting planprogress notesproposed changesrecords subpoenarelease of recordsRights of AccessRingRxROIsecure textingsecurity riskssignalSignal encryptionSSIDstaffingThe Campaign Registry (TCR)transfer datatransmitting highly sensitive assessmentsTresorit

Dec 19 , 2024

Session 486: Is it okay to have Google Ads?

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antivirus softwareavastbasic plan vs. paid plancreating account with DOCfirewallgoogle adsGoogle NestGoogle Nest Wifi Pro 6e routerHIPAA complianthushmailiPlumkiosk for email and scanned emailmarketing a practice effectivelyNest Wifi Cloud ServicesNord VPNpro bono supportSpruceTelzioTP-link Ax-55 routerWifi device usage data

Nov 7 , 2024

Session 480: Is it safe to use the added features that came with my NordVPN subscription?

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add-on featuresadheres to PCI-DSS standardsadvanced browsing protectionAlmaanti-malware softwareBelonglybest antivirus/virus scannerclient care coordinatorclient contact formclient onboardingclient portalcredit card processing companydestroy storage componentsdevice securitydevice security instruction centerdisposing devicesdonate old practice devicesfactory resetgeneral admin dutiesHelcimHIPAA certificationHIPAA compliantHIPAAppropriatehushmailhyperlinks to external websitesinsurance verificationMacbook AirMalwarebytes free versionno BAANord VPNNordVPNPCI Level-1 compliant service providerPCT evaluationPCT guidancePCT recommendationspractice phone WiFi connectionpractice websitesprivacy and security settingsprocess customers’ paymentsprovider directoryprovides a BAAreceive transaction informationreferring clientsschedulingsecurity considerationsSimple PracticeSquareSpaceSystem Certificates in Trust Settings changesTap-to-Pay (TTPOP)Wix

Sep 26 , 2024

Session 474: Where is the line between designating someone as a participant in a workshop vs a client of a therapy group?

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basic plan vs. paid planbilling documentsclient recordsconsent formsEHR storageelectronic formselectronic signatureHIPAA complianthushmailRelease of Information formworkshop attendee vs a client

Aug 29 , 2024

Session 470: Do I need a BAA with Microsoft?

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access to personal cell phonesaccess to PHIadding additional accountsAppointment ConfirmationsAT&T hackBAAbusiness software servicecall-forwardingcompromised devicesgmailGoogle workspaceHIPAA complianthushmaillandline phone forward to iPlummicrosoft 365Microsoft One Drivenon-secure communicationPCT Support Workbookpersonal hotspotPHI storagepractice policiesreporting a breachRingRxsecuring devicesSynching

Feb 8 , 2024

Session 442: Do you have experience with RabbitSign?

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""encrypting laptop442 """Washington Post onlineBAAconnecting IP addresscreating e-forms requiring multiple signaturesDocusigndownloading attachments from emailgifting articleshushmailJoint Crisis Planlow cost servicesPC laptop Windows 10 HomeRabbitSignSessions Health EHRupgrading to Windows 10 Pro

Jan 25 , 2024

Session 440: How do I store video recorded sessions in a HIPAA compliant way?

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500/500 fiber opticbest protocolsdisclaimersdropboxencrypted emailsencrypted folder with progress notesGoogle ChromeGoogle Workspace BAAHIPAA complianthushmailHushmail appincludes PHIiOS Data ProtectioniPlumMicrosoft Surface Pronon-encrypted laptopnon-secure communicationon-site EAP servicesonedrivesafeguarding confidentialityScannerProsecurely storing recorded sessionsSimple PracticeSpiderOak Hivetelehealth callsunstable networkvideo supervisionvsee

Sep 21 , 2023

Session 422: What are your thoughts on using Apple's Face ID instead of a password?

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access dataanalytics softwareantivirus softwareApple face ID vs. passcodeconvenience and securitydashlanedisclaimersEOBfirewallguidance on language for Notice of Privacy Practice secure contact formHIPAA complianthushmailJotformleaving a voicemaillocked file cabinetsmaster keypaper record securitypassword managerpotential clientrecommendationsreferral sourcessaving credit card informationsecurity featuresSquareSpaceUSPS snail mailvacation holdWix

Sep 14 , 2023

Session 421: What are the most secure ways to dictate on a Mac?

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android vs. iPhoneApple productsBAAbuilt-in encryptioncloud basedcloud-based EHRconnecting with new clientsconnection securitycredit card processordictation softwaredormant accountDragon softwareefaxEHRexporting infoGoogle AnalyticsGoogle Tag ManagedGoogle workspaceHIPAA complianthipaa securehushmailICANotesincoming/outgoing callsMacsmobile hotspotNexio paymentsoffice 365Outlook email addressPCI compliantPhone Securitypsychology todayreferral sitesSimple Practiceswitched from Simple Practicetransferring stored files

Jul 20 , 2023

Session 413: What is the best way to collect credit card information?

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alternatives to a phone lineBAAcredit card authorization formGoogle workspaceHelcimhigh-speed document scannerHIPAA complianthushmailHushmail for Healthcare customerluxsciPCI compliantpsychology todayrecommendationssecure contact formsecure formsSolo practitionerstoring & naming uploaded filesvoip