Mar 6 , 2025

Session 496: Eric Ström, JD PhD LMHC Office Hours (March 6th, 2025)

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abandoned recordsautomatic mileage trackingbest practicescollection agenciesconsent formscoordination of carecustodian of recordsdeactivate WPSdropboxEHRethernet connectionsfirmware updatesformer employeeGoogle workspaceHIPAA compliantHIPAA Conduit RuleHIPAA Security RuleHIPAA violationsHIPAA-friendlyHome and Mobile Teletherapy Work Check SheetshushmailiPlumlaws or statuteslocked file cabinetsluxscimental health providerOrbi router settingsparental custodyparenting planprogress notesproposed changesrecords subpoenarelease of recordsRights of AccessRingRxROIsecure textingsecurity riskssignalSignal encryptionSSIDstaffingThe Campaign Registry (TCR)transfer datatransmitting highly sensitive assessmentsTresorit

Feb 20 , 2025

Session 494: Office Hours (February 20th, 2025)

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"""offsite"" sessions"account securityBAA copiesbuilt-in email contact featureclause in security manualclinical social work associationCloud Organizationconsolidate billingcontract agreementdoor codes and keysemail from GoogleemrFile explorerfirewall protectionGoogle Cloud Platform adminsGoogle filesGoogle workspaceguest networkHIPAA compliantHIPAA compliant appsIAM policiesiPlumlogin codelost/stolen computersMFA verification methodmonitoring servicesnot accepting credit cardsoffer separate BAAoffers BAAonline billingPassword Protectedpayment processingPDFspotential accessibilitypotential concernspotential patient and therapist privacy violationsprotect patient and clinician privacypsychology todayremote factory resetrenting officeSecurity Policies and Procedures Manualsegmented networksending PDFsshared business WiFiSimple PracticeSpruceTherapy DenTherapy Tribeupdate language in manualVonageWashington political climatewifi hotspot

Jan 23 , 2025

Session 490: Office Hours (January 23rd, 2025)

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avastCo-Pilotencrypted connectionencryption softwareexternal driveHIPAA vulnerabilitiesIP addressiPlumIVPNlastpassMicrosoft EdgeMozilla VPNMullvadnon-secure communicationnon-secure communication formNordVPNopt-in optionsProtonVPNrecommended VPNsSimple Practicespecific language requirementsswitching between accountsTeletherapyThe Carrier Registrythumb driveTikTok banVPNsWashington Post article

Dec 19 , 2024

Session 486: Is it okay to have Google Ads?

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antivirus softwareavastbasic plan vs. paid plancreating account with DOCfirewallgoogle adsGoogle NestGoogle Nest Wifi Pro 6e routerHIPAA complianthushmailiPlumkiosk for email and scanned emailmarketing a practice effectivelyNest Wifi Cloud ServicesNord VPNpro bono supportSpruceTelzioTP-link Ax-55 routerWifi device usage data

Aug 22 , 2024

Session 469: Is there a way to unsync emails on my phone while still being able to access them?

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accessing emailsbusiness landlinecall-forwardingiPlumon/off togglepassword resetPCT Announcement/Reminderpersonal hotspotprovides a BAArecommend changing passwordRingRxSamsung Androidsecurity checklistunsync emails

Aug 8 , 2024

Session 467: How can I safely share my Google Calendar?

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AT&T Wireless customerconnectivity issuesConstant ContactGoogle Calendargoogle driveiPlumprotonmailScannerProvoip

Jul 18 , 2024

Session 464: Should I wait to receive information about the AT&T breach before notifying clients?

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AT&T Wireless customerdata breachiPlum

Feb 22 , 2024

Session Special: Business School for Therapists OH/GOH Special Session with Kelly & Miranda of ZynnyMe

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analytics softwareBAAburnoutclient accessibilityCRM for intake management & automationgive up on group practiceHIPAA-friendlinessinsurance company exploitationinsurance panelsiPlumloving private practicemarketing a practice effectivelynon-secure communicationOffice Therapy for billingPassword Protectedprivate pay practicerecommendationsscale and growsecure texting platformssimple billing programsuggestionsTheraManager/DocuTracTherasaaswhen to expand practice

Jan 25 , 2024

Session 440: How do I store video recorded sessions in a HIPAA compliant way?

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500/500 fiber opticbest protocolsdisclaimersdropboxencrypted emailsencrypted folder with progress notesGoogle ChromeGoogle Workspace BAAHIPAA complianthushmailHushmail appincludes PHIiOS Data ProtectioniPlumMicrosoft Surface Pronon-encrypted laptopnon-secure communicationon-site EAP servicesonedrivesafeguarding confidentialityScannerProsecurely storing recorded sessionsSimple PracticeSpiderOak Hivetelehealth callsunstable networkvideo supervisionvsee

Jun 22 , 2023

Session 409: What is the best way to document client text messages in my EHR?

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auto-savechart notesCRM for referral partnersdocumenting text messagesEHRGoogle workspaceiPlumMicrosoft cloudnetworkingprint and scan emailsprivate practice filessafe add-onseparate local accountssuggestions