May 25 , 2023

Session 405: Special guest Barbara Griswold addresses billing and insurance questions!

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avoiding auditscreating superbillsdestroying psychotherapy notesdown codingEHREHR lock featurefraudulent scamGoogle workspaceHIPAA compliance packageIdentillect secure emailinformed consentinsurance claim denialsinsurance payinsurance recommendationsinsurance standardsiPlumiPlum pricing changesmanaging jurisdiction and insurancenot bill Medicaid/Medicareout-of-networkpay provider directlypracticing across state linesprivate practicerecords requestregulate mental health counselorsresources for tax filingsecurity backupSingle Case Agreementstoring records disclosuresuperbillsupdating formsverbal and paperwork informed consentvirtual office address

May 18 , 2023

Session 404: Does Verizon offer a BAA?

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AT&T BAABAAbacking up EHRBarbara Griswoldcell phone service providersexternal encrypted hardriveface-to-face practiceFloat's Privacy PolicygodaddyGoogle workspaceHIPAA compliantHIPAA-friendlyintakeqiPlumjurisdiction to practicekeychainlogin to websitesphisecurely connecting with clientseparate user accountSimple PracticeTeletherapytheinsurancemaze.comVerizon BAAvirtual office addressweb hosting service

May 11 , 2023

Session 403: Does PCT like Hushmail more than Google Workspace?

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BAABusiness Plus Google Workspacedifferent passwordsfamily routergoogle voiceGoogle workspaceHIPAA complianthome-office channelhushmailiPlumPHI protectionrecommendationssecure emailSprucetransferring services

May 4 , 2023

Session 402: What do you know about FoxIt Pro for e-signatures?

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Adhere.lyCloud Backupcloud storagecreating documentsFoxIt Pro for e-signaturesGeneral Data Protection RegulationsGoogle Docsgoogle driveGoogle MeetGoogle workspaceHIPAA complianthipaa securehushmailiCloudintake packetiPlumlink emailed to clientMicrosoft DNS set up error messageMicrosoft Office 365 Business ProMicrosoft Office 365 Business Standardnon-encrypted textsOffice E3OS (C) drivephipolicies for HIPAA manualprivacy policyPsychology Today referralsrouters and modemssecure communicationsecure formssecure internet for telehealthSecure Socket Layer (SSL) protocolSecurity and NPP'ssecurity featuressetting up HIPAA security configurationsshare contact information with third partiesSimple PracticeSpiderOak ONesubsidiary companiesText Messaging Campaign Registration (TCR)track cookiesTRUSTe verifiedtwo user accountsVeriSignWix

Apr 20 , 2023

Session 400: Do you have any tips on getting the most benefit from Google Titan Security Key?

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anti-malware softwareantivirus softwareappointment remindersattorney consultation recommendationsautomatically secured devicesback-up cloud servicebitlockerclient in the waiting room notificationcreate and store passwordsEHR calendar and contactsencryption softwarefiles containing PHIfireproof lock boxfirewallgoogle driveGoogle Titan Security KeyGoogle workspacehardening my devicesHIPAA compliantHIPAA violationshushmailinsurance and reimbursmentiPlumjurisdiction to practicelinks and guidesmicrosoft 365Microsoft Outlooknavigating Google Workspacepassword managementPsychSurveyssecure emailseparate Apple IDseparate personal and business accountsSimple PracticeSpiderOak ONesurvey completion notificationstax filingthumb drivetips and recommendationstwo-factor authenticationupdating Windows softwarevirtual practicevpnWindows 11 proZoom notifications

Apr 13 , 2023

Session 399: Which cloud services do you recommend?

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access to recordsAT&T BAABAAchromebookclient communicationsclient recordsclosing a practiceCloud Backupconsent formsEHRgoogle driveGoogle FormsGoogle sheetsGoogle workspacehushmailHushmail for Healthcare customeriPlumlegal-ethicalMac productsnon-healthcareNorton 360psychology todayrecommendationssecure emailsecure phonesecuring computersign forms onlinesolo private practicetheranesttraining subscriptionstwo-factor authenticationVirus Protectionwebsite addressWindows 11 HomeWindows 11 pro

Jan 19 , 2023

Session 387: Do you have recommendation for downloading Legacy data but keeping PHI off my computer?

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backing up EOBSGoogle workspaceiPlumphirecommendationsTherapy Appointment (Legacy) versionTherapy Appointment 2.0

Jan 12 , 2023

Session 386: What's a good internet speed for teletherapy?

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BAAcloud storageconfidentially storing research dataenhanced backup planexternal encrypted hardrivefolder encryptionHP laptopHP printersHP smart appinternet speed recommendationsiPlumLCSW boardLPC boardnonsecure communication formsPing-pongpracticing across state linesprinting and scanningsending session related informationTeletherapyteletherapy restrictionstext to email featureTherapy Notes

Jan 5 , 2023

Session 385: Does PCT have any recommendations for email marketing platforms that offer BAAs?

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Active CampaignChinaConstant Contactemail marketingiPlumLegally Practicing Across BordersMarketing servicesrecommendations

Aug 11 , 2022

Session 364: Could there be PHI on a SIM card after factory resetting the phone?

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BAAenable encryptionfactory resethipaa secureHP printersiPlumlocal tech support companyno memory capacityno PHINorton 360Norton 360 permissionsobtain HIPAA releasePHI on Sim Cardpre-paid phoneRequest for Non-secure Communicationspeaking with family memberThe CommonsTherapy Hivevirtual mailbox