May 25 , 2023

Session 405: Special guest Barbara Griswold addresses billing and insurance questions!

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avoiding auditscreating superbillsdestroying psychotherapy notesdown codingEHREHR lock featurefraudulent scamGoogle workspaceHIPAA compliance packageIdentillect secure emailinformed consentinsurance claim denialsinsurance payinsurance recommendationsinsurance standardsiPlumiPlum pricing changesmanaging jurisdiction and insurancenot bill Medicaid/Medicareout-of-networkpay provider directlypracticing across state linesprivate practicerecords requestregulate mental health counselorsresources for tax filingsecurity backupSingle Case Agreementstoring records disclosuresuperbillsupdating formsverbal and paperwork informed consentvirtual office address

Jan 12 , 2023

Session 386: What's a good internet speed for teletherapy?

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BAAcloud storageconfidentially storing research dataenhanced backup planexternal encrypted hardrivefolder encryptionHP laptopHP printersHP smart appinternet speed recommendationsiPlumLCSW boardLPC boardnonsecure communication formsPing-pongpracticing across state linesprinting and scanningsending session related informationTeletherapyteletherapy restrictionstext to email featureTherapy Notes

Nov 22 , 2022

Session 379: I'm moving much of my practice outside the psychotherapy frame and am doing mainly consulting/coaching by email.

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LCPC licensesmoving outside of psychotherapypracticing across state lines

Nov 3 , 2022

Session 376: Where is the definition of residency?

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business and personal lines on one iPhonedefinition of residencydual residencyHIPAA compliantlandlines for businessListservLMHC in Washington Statelogging in with Google IDpracticing across state linesremoving SMS supportsecurity/privacy of voice mail messagessignaltech-privacy forumtelehealth servicesWashington Post article

Aug 4 , 2022

Session 363: Is Nord VPN's Threat Protection software redundant if I have Windows Security?

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accessibility of telehealthBAADOJ guidanceEarth Class Mailemploy a virtual officeGoogle MeetHHSHIPAA compliantHIPAA concernshushmailiPlummaintain/update websitenondiscrimination in telehealthNord VPN Threat Protection Betapracticing across state linesscreen reader compatible written materialstemporary/covid/emergency rulesTherapy HiveTraveling MailboxtutorialsWindows securitywordpress

Jun 30 , 2022

Session 358: How are files restored with Google Drive?

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accurate and efficient data entryAdaptive Telehealthautomatic backupBAAbackup drivecouples sessionscoworking spacecreate link to PDFdeleting original recordsEHRencrypted Macethernet cable connectionfiles with PHIgoogle driveGoogle workspaceinitial assessment documentationMFA necessitynoise cancelling headphonesNordVPN accountspracticing across state linesrecommendationssame state requirementsSimple PracticeSurfshark VPNtelehealth only

May 26 , 2022

Session 353: Is it okay to install Ghostery on my browser for ad-blocking?

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2FAchromebookdisposing devicesencrypting with BitlockerFind My DeviceGhostery ad-blockerGoogle drive for desktopGoogle workspacehard drive encryptionHIPAA compliant passwordsHIPAA Conduit Exception RuleiPlumkeeping vendors in HIPAA manualMFTsno BAApassword securitypolicies for HIPAA manualpracticing across state linesrecommend changing passwordrecommendationssettings for syncingstoring recovery keytouch idWindows 10 OS

Mar 3 , 2022

Session 341: Is the Windows 11 upgrade is necessary and/or advisable?

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Adaptive Healthbilling and claims managementbilling systemsdelete PHI completelyencryption softwareGoogle workspacehushmailinvoicing systemiPlumIvyPayKeePasslastpassleaving apps containing PHI openmanaging EAP accountsmarketing and training emailsmigrating emailnon-PHI email and documentspassword managementphipolicies and procedurespracticing across state linesrecommendationsrecord EFT and ERA informationScannerProsending invoicessetting up solo practiceshort auto-lock timestrong passwordsthird party companyupgrading to Windows 11

Feb 3 , 2022

Session 337: What EHR do you recommend?

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BAACDC COVID safety protocolsChrome browserchromebookcloud storageEHRenabling settingsEncryptedensuring securitygrammar and spellcheck infoHIPAA compliantout-of-state therapistsPCT Waypracticing across state linesProfessional willrecommendationsRisk Analysis Planscreen locksecurity settingsseparate anti-virus programsetting up new devicesync across devicesTeletherapy Practice Rules by StateWindows 10 OSWindows 11

Aug 5 , 2021

Session 312: Am I required to have a fax number if I only have a self-pay practice?

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encrypted emailsfax numberhushmailOut of statepracticing across state linesself-payState of Emergencytemporary practice lawstemporary/covid/emergency rulesuser-friendly