Feb 9 , 2023

Session 390: Are you aware of any difficulties with Windows 11?

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access to PHIBAAbuying new laptopcalendarcontact listscontracted with an EAPemailing invoicesfile vaultgmailHIPAA concernshushmaillegal-ethicalphiproviding telehealth to a client in the hospitalrecommendationsregulated entity’s webpagesecure vs nonsecure emailstoring IP addressesstoring recovery keysyncing phone and computertelehealth platformstracking technologywebsite hosting servicesWindows 10 vs 11

Jan 26 , 2023

Session 388: My phone has been dropping my internet frequently ever since we got a new internet router...

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2FABAAconcerns of data breachesdropping internet connectionlastpasslong term storagemoving clinical documentsnew internet routerpassword managerrecommend separate accountsrecommendationsreviewing client casesSolo practitioner

Jan 19 , 2023

Session 387: Do you have recommendation for downloading Legacy data but keeping PHI off my computer?

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backing up EOBSGoogle workspaceiPlumphirecommendationsTherapy Appointment (Legacy) versionTherapy Appointment 2.0

Jan 5 , 2023

Session 385: Does PCT have any recommendations for email marketing platforms that offer BAAs?

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Active CampaignChinaConstant Contactemail marketingiPlumLegally Practicing Across BordersMarketing servicesrecommendations

Sep 8 , 2022

Session 368: Do I need Loom?

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Google DocsHIPAA complianthushmailinformed consentLoommaintaining client privacynetwork super billsonline platformsout-of-networkpaper to electronic filesprivate and secure versus public networksrecommendationsrecommendations for alternativessafety planning appssecure wifishare loginssharing passwordssliding scale paySolo practitionerstudent fellow program

Jul 14 , 2022

Session 360: Do you recommend buying an external microphone?

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AI advancesBAA replacementbilling insuranceBird Sendcommunications and cancelation policyConvertKitcouples therapyDigital Health AcquisitionDownload/upload speedsemail marketing software/serviceexpand consulting servicesexternal vs. built-in microphonefollow-upHIPAA complianthipaa secureHIPAAppropriateness reviewsinternet restrictionsMailChimpniche-specific workshopsnon-therapy contentoffering guest wifirecommendationsselecting softwareseparate wifi networksmall private practicetelehealth onlyvirus riskvsee

Jul 7 , 2022

Session 359: Is it ok to add clients' names/numbers to my iPlum contacts?

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BAAbilling insurancecommunications and cancelation policyconsent for nonsecure communicationdeleting messagesdesigning a websiteDiscover Bankdomain nameexpiration dateFederal PHEgodaddyGoogle Data protection insightshardening my devicesHIPAA compliantiPlum BAAmessaging servicesOnline Privacy Protection servicerecommendationssaving client names/numbersstoring audio filessuggestionswebsite development

Jun 30 , 2022

Session 358: How are files restored with Google Drive?

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accurate and efficient data entryAdaptive Telehealthautomatic backupBAAbackup drivecouples sessionscoworking spacecreate link to PDFdeleting original recordsEHRencrypted Macethernet cable connectionfiles with PHIgoogle driveGoogle workspaceinitial assessment documentationMFA necessitynoise cancelling headphonesNordVPN accountspracticing across state linesrecommendationssame state requirementsSimple PracticeSurfshark VPNtelehealth only

Jun 23 , 2022

Session 357: Is is okay to use Google Meet for Telehealth sessions with students?

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Alexa risksBAABAA for ZoomCalm Harm appclients with Alexasclinical therapyEHR platformfree DBT diary card appsGoogle MeetGsuitehigher educationHIPAA compliantHIPAA privacy requirementshunkey doreyhushmailPHI-containing equipmentpotential legal/ethical concernsrecommendationssecure communication modalitiesTeletherapyZoom

May 26 , 2022

Session 353: Is it okay to install Ghostery on my browser for ad-blocking?

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2FAchromebookdisposing devicesencrypting with BitlockerFind My DeviceGhostery ad-blockerGoogle drive for desktopGoogle workspacehard drive encryptionHIPAA compliant passwordsHIPAA Conduit Exception RuleiPlumkeeping vendors in HIPAA manualMFTsno BAApassword securitypolicies for HIPAA manualpracticing across state linesrecommend changing passwordrecommendationssettings for syncingstoring recovery keytouch idWindows 10 OS