Feb 20 , 2025

Session 494: Office Hours (February 20th, 2025)

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"""offsite"" sessions"account securityBAA copiesbuilt-in email contact featureclause in security manualclinical social work associationCloud Organizationconsolidate billingcontract agreementdoor codes and keysemail from GoogleemrFile explorerfirewall protectionGoogle Cloud Platform adminsGoogle filesGoogle workspaceguest networkHIPAA compliantHIPAA compliant appsIAM policiesiPlumlogin codelost/stolen computersMFA verification methodmonitoring servicesnot accepting credit cardsoffer separate BAAoffers BAAonline billingPassword Protectedpayment processingPDFspotential accessibilitypotential concernspotential patient and therapist privacy violationsprotect patient and clinician privacypsychology todayremote factory resetrenting officeSecurity Policies and Procedures Manualsegmented networksending PDFsshared business WiFiSimple PracticeSpruceTherapy DenTherapy Tribeupdate language in manualVonageWashington political climatewifi hotspot

Dec 19 , 2024

Session 486: Is it okay to have Google Ads?

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antivirus softwareavastbasic plan vs. paid plancreating account with DOCfirewallgoogle adsGoogle NestGoogle Nest Wifi Pro 6e routerHIPAA complianthushmailiPlumkiosk for email and scanned emailmarketing a practice effectivelyNest Wifi Cloud ServicesNord VPNpro bono supportSpruceTelzioTP-link Ax-55 routerWifi device usage data

Sep 12 , 2024

Session 472: Can I merge my personal password management account with my practice account?

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accessing PHIAccommodationsantivirus softwarebest practicesbreached personal informationbusiness software servicecommunication channelscomputer virusdocumenting supervison meetingsdownloading/uploadingefficient alternativesEHR interactionEHR storagefillable clinical formsGoogle workspacehardened devicesHIPAA complianthipaa secureintake paperworkMacbook Airmerging password management accountsmicrosoft 365Microsoft One DrivepasskeysPCT recommendationsPCT Support Workbookpersonal Gmail accountPHI storageprinter and scannerScannersecurity breachsending records securelysending ROIsenior populationSimple PracticeSpruceSRfaxswitching emailstechnology inexperienced clientsthird party antivirus softwarethird party companytwo-factor authenticationvirus/malware/spyware

Mar 28 , 2024

Session 448: How do I enable my successor to be able access what they need to if I can't share my password with them?

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addendumcontact formsGoogle FormsGoogle workspace emailHIPAA compliantlegal disclaimersluxscinon-signed BAAspassword sharingreviewing BAAssecure communicationsecure messagingSimple PracticeSprucesuccessorsTeletherapyTerms of Servicevirtual assistant

Mar 7 , 2024

Session 445: Is there a way to verify/check that my website/google isn't collecting data?

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BAABAA for Zoomcompliance considerations for websitesconfidentiality disclosuredeleting plug-insGoogle AnalyticsGoogle workspaceGoogle Workspace vs. Microsoft 365HIPAA compliantMac OSPCT WayphiprotonmailReactionssolo practice HIPAA manualSprucetherapynotesVideoconfrencingZoom

Feb 29 , 2024

Session 444: How do I turn off Reactions on MacOS?

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AI advancesappointment remindersBAAbreach notification risk assessmentbrighter visionbusiness developmentChange Healthcare Clearinghouse breachChrome extensiondevice hardeningdomain nameexplanation of benefitsgathering PHI safelygodaddyGoogle AnalyticsGoogle CloudHIPAA compliantimproving searchabilityJane EHRkeeping records 7 yearsMacOSMicrosoft cloudnon-encrypted textsNord VPNNordpassOffice 365 Business Premium serviceonline assessmentpaper checkspassword protected external hard drivePCT recommendationspersonal and professional backupsPractice Management Softwareprivacy setting issuesprotonmailProtonVPNReactionsscanning and uploading documents to EHRScreensharesecuring emailService Card for Gottman ConnectSolo/+ Service Selection WorkbookSpiderOak ONeSprucesupport servicestherapynotestracking tagsvideo links

Jan 11 , 2024

Session 438: I read that Google accounts are being hacked without the need for passwords...

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2FAclient communicationsdonating laptopsfactory resetGlassdoorGoogle accounts being hackedGoogle Business AccountHIPAA compliantLegally Practicing Across Borderspictures of insurance cardsprotect PHIretiring from practiceSprucetelehealth servicesThird-party apps

Oct 12 , 2023

Session 425: Do you think it's safe to store patients' credit card information in my EHR system?

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1passwordadministrative versus clinicalanalytics softwareBAABitdefendercut/paste into EHRdeleting phidevice security centerdrafting session notes in WordEncryptScanEpson printerformer clientsGoogle workspaceHIPAA compliantIncogniincreasing security and extend protectioniPhone Noteskeychainleaving group practiceMicrosoft wordNetgear/NIGHTHAWKnew contact formNord VPNpassword managementPermission Slippersonal accountspersonal Gmail accountphone servicesprivate practicerecommendationsScannerProscanning and uploading documents to EHRscanning to a printer e-mail addresssecurity risksSpruceSquareSpacestoring credit cardsstoring IP addressesTherapy Notestransferring domainsupload documentsvoipWix

Aug 10 , 2023

Session 416: Is it still safe to use Zoom for telehealth?

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BAA revisionsgoogle voiceHIPAA compliantSimple PracticeSprucetelehealth servicesTerms of ServicevaultZoom

Jul 13 , 2023

Session 412: Is it HIPAA compliant to search or login to services incognito?

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Acuityauto connect to public WiFiBAAbusiness bank informationcloud storagecreating invoicescustom BAAdocs and excel sheets without PHIElectronic Federal Tax Payment Systemethernet cable connectionFloridaGoogle domainsGoogle workspaceguidance on out-of-country practice risksHIPAA complianthushmailincognito modeIRS direct payIRS.gov/Paymentslogging in to servicesMcAfee VPNminutes of session vs. standard billable minutesnon-standard session lengthsnot accepting insurancepaper filespaying taxesphiphishing emailsprivate practiceprofessional executors contacting clientsproviding diagnosessaved on USBscheduling softwaresecure messagingshared business WiFiSimple PracticeSprucestoring passwordssuggestionstelehealth servicesvpn