Important: HIPAApropriateness reviews, including their summaries, are for informational purposes only. They are neither consultation nor legal advice. Be aware that while we do our best to be thorough and complete, information may be missing or possibly even inaccurate. Products also change quickly, and the review may become out of date. By continuing to read, you agree to use the information in HIPAApropriateness reviews and their summaries at your own risk.
Vital Stats
HIPAA compliance with this product appears possible?: No.
Recommend for your HIPAA risk management needs?: No. We do not recommend you use Calendly for self-scheduling with clients.
What Is This Product?
Calendly is a scheduling app that integrates your calendar with your e-mail in a way that allows you to send someone a link to pick an available time to meet with you. For example, instead of sending someone an e-mail saying “I could meet at 3pm on Tuesday or 4pm on Friday or some other time on Monday,” you could just send them a link to Calendly and let them pick a time that works for you based on availability you configure.
Sadly, Calendly does not offer a BAA and thus cannot be used in a HIPAA-compliant manner.