In our latest episode, we discuss due diligence with Terms & Conditions and Business Associate Agreements, particularly with the recent updates to Simple Practice and Zoom.  

We discuss using in practice behavior to inform policies & procedures; risk analysis; the benefits of having everything written down; how to decide where to start; reducing cognitive overhead and burnout; being prepared for security incidents; HIPAA compliance as a set of behaviors, not a product or a checklist; and the resources PCT offers around policies & procedures. 

We discuss intentions behind starting a group practice; skills that going into being a good leader and practice owner; moving forward from mistakes; making values-based decisions; encouraging job satisfaction and preventing burnout; having hard conversations; being open to healthy conflict and constructive criticism; being willing to delegate; adding administrative support; and what systems, policies, and procedures to have in place when starting a group.

We discuss maintaining steady referrals post-pandemic; guidance from the Office of Civil Rights (OCR); balancing keeping care accessible with ethical marketing; our recommendation for Google Ads support for therapists; normalizing the discomfort of normalcy after years of crisis; using your values to inform your marketing; and finding resources when you need them.

We discuss the ways that AI can impact group practices; risk analysis considerations; ways that AI is already utilized that you may not be aware of; setting explicit policies around AI; vetting whether AI services have access to PHI; steps to take when implementing HIPAA appropriate AI services; and our upcoming training with Eric Ström on navigating the legal and ethical guidelines of AI use for mental health practitioners.

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