Episode 404: HIPAA-friendly Texting – What You Need to Know
we’re covering the fundamentals of texting in group practice.
We discuss HIPAA compliance as a process, not a product; secure and non-secure text messaging; client requested alternative communications; how to use SMS texting in a compliance compatible way; what to have in place with your phone service provider; what to do about personal phone services; phone service providers we recommend (and don’t recommend) for teams; and how to document text messages.