Episode 328: Reading the Fine Print, Part One: What You Need to be Aware of When it Comes to T&Cs and BAAs

Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

In our latest episode, we discuss due diligence with Terms & Conditions and Business Associate Agreements, particularly with the recent updates to Simple Practice and Zoom.

We cover common pitfalls we see around accepting Terms & Conditions (T&Cs); what’s required for a HIPAA compliant Business Associate Agreement (BAA); how to evaluate a BAA; Simple Practice’s revamped T&Cs; Zoom’s updated T&Cs; considerations for switching systems; and when to get an attorney’s opinion.

Resources

• HHS’ model BAA

Simple Practice Issue

• ZynnyMe Blog on the SimplePractice T&C changes

• SimplePractice’s new T&C

• SimplePractice Response Blog Post and FAQ about T&C changes

Zoom Issue

• StackDiary article: Zoom’s Updated Terms of Service Permit Training AI on User Content Without Opt-Out

• Zoom Blog: How Zoom’s terms of service and practices apply to AI features

• Zoom’s new TOS/T&C

• AP News Fact Check article

• How to not opt in: Zoom AI Training: How to Turn Off New Permissions (TLDR; never accept the “Zoom IQ Meeting Summary” prompt)

PCT Resources

Group Practice Care Premium  for weekly (live & recorded) direct support & consultation service with PCT consulting team + monthly session co-facilitated by Eric Ström, JD PhD LMHC; also includes:

• Assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing documenting Remote Workspaces (for *all* team members at no per-person cost)

• Assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing documenting personal & practice-provided devices(for *all* team members at no per-person cost)

• And more!