Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.

This episode is an audio replay of our recent panel with ZynnyMe and Ström Consulting on what therapists need to be aware of regarding terms and conditions.

We discuss the red flags from Simple Practice’s new T&Cs; Zoom’s updated T&Cs; the differences in these two situations; the impacts of certain T&Cs; steps to evaluate services for meeting needs as well as trust and transparency; the difference between HIPAA compliance and HIPAA consistency; healthcare companies using customer data to train AI models; Simple Practice providing untrue information about what is and isn’t PHI; liability after agreeing to new T&Cs; BetterHelp’s fines from the FTC; how professional organizations are responding; green and red flags to consider for service providers; informed consent for clients; short and long term EHR considerations for practice owners; voting with your dollars; recommended EHRs; Open Notes and client access to records; and backing up data.


EHR/Practice Management Reviews by Rob Rienhardt  LPCS, M.Ed., NCC at Tame Your Practice

PCT Resources

  • Group Practice Care Premium  for weekly (live & recorded) direct support & consultation service with PCT consulting team + monthly session co-facilitated by Eric Ström, JD PhD LMHC
    + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing documenting Remote Workspaces (for *all* team members at no per-person cost)
    + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing documenting personal & practice-provided devices(for *all* team members at no per-person cost) + more
  • PCT’s Group Practice Service Selection Workbook & Worksheets  (free!! Step 1 of the PCT Way) — support for selecting HIPAA-secure, effective, and economical phone, video, and communication platforms (and your other practice functionality needs, too!)
  • PCT’s HIPAA Risk Analysis & Risk Mitigation Planning service  for mental health group practices — care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.
  • PCT CE Training: The “Open Notes” Rule and Your EHR Choice: Legal Compliance and Client Safety Now and in The Future  presented by Rob Rienhardt, LPCS M.Ed., NCC, Eric Ström, JD PhD LMHC, and Roy Huggins, LPC NCC


Scheduled Maintenance

We will be temporarily taking the website offline at 10:00 PM Pacific (1:00 AM Eastern) tonight, July 6, in order to make some improvements. We plan to be back online by midnight Pacific (3:00 AM Eastern). We apologize for any inconvenience this may cause. Dismiss